Field Service Engineer - Dallas, Texas

Colorado Springs, CO
Full Time
Mid Level

The Field Service Technician is an integral part of the Skyline Products Inc. team.  Skyline Products is looking for someone who will represent the company in a highly professional, consultative and customer-centric way. A career minded, self-starting individual that has the ability to represent to a degree our Sales, Customer Service, and Engineering departments, in addition to having excellent electronic troubleshooting skills. While also demonstrating the ability to rise to a supervisory/managerial level. Primarily, this person will provide customer support, field testing and repair of electronic dynamic message signs and traffic control systems.

                                   

Essential Duties and Responsibilities include the following:

  • Travel to customer sites to perform onsite installation, testing and troubleshooting of dynamic message sign systems located on interstates and local roads
  • Coordinate, manage and complete assigned project work orders in a timely manner
  • Write routine trip reports, test result reports, and correspondence
  • Communicate frequently and effectively with both internal and external customers
  • Facilitate on-site or remote training sessions

QUALIFICATIONS

  • Team oriented, able to work well with coworkers
  • Excellent customer interfacing and communication skill
  • Minimum of one year experience in basic electronics; Associate’s or Bachelor’s degree preferred
  • Experience in the use of multi meters measuring AC and DC voltage
  • Able to read and understand schematics and wiring diagrams
  • Proficient with MS Office
  • Basic IP network troubleshooting experience
  • Basic Linux/Unix command line experience is a plus
  • Availability to travel up to 75% to customer sites; able to travel on short notice
  • Ability to lift/move up to 50 pounds
  • Ability to perform in cold, noisy, stressful environments
  • Able to work from a bucket truck at heights up to 75 feet
  • Must possess a valid driver’s license

Benefits include:

  • Health Care Plan (Medical, Dental and Vision)
  • 401k with company match
  • Life Insurance (Basic, Voluntary and AD&D)
  • Paid Time Off 
  • Short Term and Long Term Disability
  • Training and Development

Skyline Products is an Equal Opportunity Employer; all decisions are made without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity, or any other legally protected status.

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